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Privacy Policy

Last updated: March 6, 2026

Hypermentum operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details: name, address, billing address, shipping address, phone number, email address.
  • Financial information: we do not store credit card information in our systems. All payment details are securely processed through our payment gateway, which may include transaction details, payment confirmation, and other payment-related data.
  • Account information: username, password, preferences, and settings.
  • Transaction information: items viewed, added to cart or wishlist, purchased, returned, or exchanged, and your past transactions.
  • Communications: information you provide when contacting customer support.
  • Device information: device type, browser, network connection, IP address, and other unique identifiers.
  • Usage information: interactions with the Services, including navigation patterns and time spent on pages.

Personal Information Sources

  • Directly from you: when you create an account, make a purchase, subscribe to emails, or communicate with us.
  • Automatically through the Services: via cookies, analytics tools, or similar technologies.
  • From service providers: including our payment gateway and Brevo for email communications.

How We Use Your Personal Information

  • Provide, Tailor, and Improve Services: process payments, fulfill orders, remember preferences, and create a customized shopping experience.
  • Marketing and Advertising: send promotional emails via Brevo or show relevant content on our website based on your activity.
  • Security and Fraud Prevention: authenticate accounts, prevent fraudulent activity, and protect public safety.
  • Communicating with You: respond to inquiries, provide customer support, and maintain business relationships.
  • Legal Reasons: comply with applicable law, respond to legal requests, or enforce terms of service.

How We Disclose Personal Information

  • Payment gateway providers: to process transactions securely. We do not store or process your credit card details ourselves.
  • Brevo: to deliver emails you have subscribed to.
  • Service providers: who perform services on our behalf, such as hosting, data storage, and analytics.
  • Legal and business purposes: in response to legal obligations, to protect our rights, or during business transactions.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request deletion. We do not knowingly share or sell personal information of individuals under 16 years of age.

Security and Retention

We implement reasonable security measures to protect your personal information. However, no system is completely secure. We retain your information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information:

  • Access, Correct, or Delete: request access, correction, or deletion of personal data we hold.
  • Opt-out of Marketing: unsubscribe from promotional emails at any time using the links provided in emails.
  • Other rights: where applicable by law, including restricting or objecting to processing.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing requests.

International Transfers

Your personal information may be stored and processed outside your country of residence if necessary to provide our Services or through third-party providers.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, legal requirements, or for operational reasons. Updated policies will be posted on this website with a revised "Last updated" date.

Contact

If you have questions or concerns regarding this Privacy Policy or your personal information, contact us at:

For the purposes of applicable data protection laws, Hypermentum is the data controller of your personal information.